In the fast-moving world of telecom, a single missing cable label or an undocumented firmware update can trigger a cascade of problems, costing time, money and customer trust.

XCellSite changes the game by creating a digital “birth certificate” for every site, capturing not just the initial install, but every change, test, and anomaly over the site’s lifetime.

This living record means field techs can see exactly what’s been done (and what hasn’t), project managers get instant oversight, and QA managers can spot patterns before they become problems.

Out in the field, XCellSite’s anomaly detection can flag a misaligned antenna, a crossed sector or a crossed feeder that would have financial, brand and customer experience impacts due to lost customer hours, fines and complaints. This is an issue that would go undetected with traditional tools.

Sites with digital documentation like this have 50% fewer repeat visits and 30% faster incident resolution, according to a 2023 GSMA study.

For field technicians, project managers, and QA managers, it’s the difference between chasing ghosts and solving problems before they start.