Maximize your network quality performance analysis, using your customers as active network testers. It’s efficient, effortless and simple.
Bringing you insights into subscriber location, service usage behaviour and customer perceived network performance, XCrowdSourcing provides you the essential knowledge to effectively optimize the network and improve customer satisfaction, maximizing the benefits of network investment.
With a Customer Experience Management (CEM) approach database, designed to capture and provide the Operator with a comprehensive set of detailed customer experience metrics, a complete picture of service usage patterns can be obtained from real users. Use XCrowdsourcing to be one step ahead, it’s that simple.
For more information take a look at our Streambow webpage.
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