NOS introduces STREAMBOW´s customer centric Mobile Network Analysis Suite

Xperience Cell Site Solution allows NOS to improve the automation and digitalisation processes related to GSM, UMTS and LTE mobile network deployment and maintenance.

Lisbon, Portugal – February 4th, 2019 – STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that NOS SGPS introduces STREAMBOW´s customer centric Mobile Network Analysis Suite.

“We are constantly improving our mobile network by introducing new sites, enhancements and expansions. As this activity is typically outsourced, we needed a standardized method to accept the deployed work and to verify the service quality, Mr. Paulo Ribeiro, Head of Network Engineering of NOS explained. “Furthermore, having our customers in mind, we were looking for a solution that would perform tests from their perspective. We found the STREAMBOW´s customer centric Network Analysis Suite the perfect match solution for our needs.”

“On one hand, STREAMBOW´s Cell Site Validation is used by NOS subcontractors to test each single delivered Mobile Site, performing standardized, customer-oriented performance tests”, explains Mr. Anibal Rodrigues, CEO of STREAMBOW, “on the other hand STREAMBOW´s Crowd Sourcing allows NOS to continuously survey the perceived network service quality from a customer perspective.”

“We can now identify in a more effective way potential improvements, through reporting-based weak point analysis, that correlates both parts with our network planning and optimisation models,”, Mr. Paulo Ribeiro outlines. “On top of this, to steer our investment in network rollout and expansion, we can run competitive network analysis scenarios through the Xperience Intelligence application.

About NOS

NOS is the biggest communications and entertainment group in Portugal. It offers latest generation fixed and mobile phone, television, Internet, voice and data solutions for all market segments. It is leader in Pay TV, new generation broad band services and in cinema exhibition and distribution in Portugal. In the business segment, it has positioned itself as a sustainable alternative in the Corporate and Mass Business segments, offering a broad portfolio of products and services with tailor made solutions for each sector and for businesses of different sizes, complementing its offer with ICT and Cloud services. NOS is part of the main Portuguese stock exchange index (PSI-20), and has more than 4.7 million mobile phone, 1.6 million television, 1.8 million fixed telephone and 1.3 million fixed broad band Internet customers.

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STREAMBOW is an innovative provider of integrated quality of service (QoS) and quality of experience (QoE) assurance solutions. The main focus is towards carriers and service providers seeking to improve Customer Experience, Network and Service Performance within their mission of revenue-critical service offerings. STREAMBOW’s solutions are ideal for all broadband access technologies, such as 3g/4g mobile, xDSL, Wi-Fi, FTTH and Cable. Smartphone Apps, software clients, web-based agents and hardware probes are all combined to provide comprehensive end-to-end testing, customer feedback, crowd-sourcing, diagnostics and monitoring, in order to troubleshoot network problems and assure network service quality parameters from an end customer perspective.

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