Xperience Home Gateway Solution
Lisbon – November 28th, 2016
STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that Vodafone Portugal has selected its Xperience Home Gateway solution to diagnose and monitor the possible multiple internet connections for Business Customers.
Xperience Home Gateway solution performs end-to-end diagnostic and monitoring of the Quality of Service (QoS) for the multi internet connections the Customer has, either if it is fiber, DSL or mobile, and test and monitor the mobile environment in case fiber or DSL lack of connectivity. These measurements run through the probe installed on the Home Gateway, which allows detection of any impacts felt on internet speed experience towards the best quality of experience (QoE) and the service availability to provide. Using Xperience Home Gateway solution, Vodafone Portugal can assure Business Customers continuous levels of service availability over the multi internet connections they might have.
Xperience Home Gateway Solution assures high service availability during all life-cycle service phases from installation to support.
“With Xperience Home Gateway monitoring, we can assure maximum service availability from the installation setup, minimizing impacts on internet experience of our Business Customers, by remotely being able to diagnose and monitor quality of all their different internet connections.”said José Rivera, Director from Vodafone Portugal.
About Vodafone Portugal
Vodafone Portugal is a global telecommunications operator with a convergent service recognised in all segments of the market. Leader in innovation, brand image and customer satisfaction, Vodafone Portugal currently serves over 2.5 million homes and businesses with its fast and reliable next generation network and has over 4.8 million mobile customers.
Vodafone Portugal is part of the Vodafone Group which is the of the world’s largest telecommunications companies, providing a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 52 more, and fixed broadband operations in 17 markets. As of 30 September 2016, Vodafone had 470 million mobile customers and 14 million fixed broadband customers. For more information, please visit: www.vodafone.com
Streambow is an innovative provider of integrated quality of service (QoS) and quality of experience (QoE) assurance solutions, dedicated to carriers and service providers seeking to improve Customer Experience, Network and Service Performance, of their mission and revenue-critical service offerings. Streambow’s solutions are ideal for all broadband access technologies, such as 3G/4G mobile, xDSL, Wi-Fi, FTTH and Cable.
Smartphone Apps, software clients, web-based agents and hardware probes combine to provide comprehensive end-to-end testing, customer feedback, crowd-sourcing, diagnostics and monitoring, to troubleshoot network problems and assure network service quality parameters from an end customer perspective.
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