Maximize your network quality performance analysis, using your customers as active network testers. It’s efficient, effortless and simple.
Bringing you insights into subscriber location, service usage behavior and customer-perceived network performance, XCrowdSourcing provides you the essential knowledge to effectively optimize the network and improve customer satisfaction, maximizing the benefits of network investment.
With a Customer Experience Management (CEM) approach database, designed to capture and provide the Operator with a comprehensive set of detailed customer experience metrics, a complete picture of service usage patterns can be obtained from real users. Use XCrowdsourcing to be one step ahead, it’s that simple.
For more information take a look at our Streambow webpage.
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