Operator support is often requested when customers believe their internet speed is lower than contracted, possibly caused by degraded Wi-Fi network performance at home.
In today’s modern homes where Internet connection to all devices such as smartphones, laptops, tablets, smart TVs and even smart appliances is a must, this situation is becoming more common. Furthermore, with the increasing relevance of streaming services, ensuring good Wi-Fi signal strength and performance throughout the home is now more important than ever.
The Home/Office Validation solution is an App for measuring Wi-Fi performance throughout the Home on installation and may also include a software probe for Home gateway monitoring. On conclusion of the tests, a “Birth Certificate” is generated, for later reference.