With nearly a quarter of the world population confined to remote work from home, how has your network coped with the increased traffic demand from residential areas? How many additional customer complaints? How many additional visits of Field Teams to the subscriber’s homes, with the possibility of exposing your team members? COVID-19 mitigation measures by Governments worldwide shifted internet capacity demand from the office to the home, taking major operators…

Do you want to speed-up 5G/LTE Site deployment, meeting your radio planning quality criteria? Mobile operators are facing operational efficiency pressures in today’s reality, to further optimize RAN 5G/LTE roll-out processes. These activities need higher efficiency with truck rolls to field sites by operational teams. In the current scenario, 5G/LTE initial deployments and also subsequent maintenance cycle processes will need a fast and automated process to optimize the time spent in…

Bringing you insights into subscriber location, service usage behaviour and customer perceived network performance, XCrowdSourcing provides you the essential knowledge to effectively optimize the network and improve customer satisfaction, maximizing the benefits of network investment. With a Customer Experience Management (CEM) approach database, designed to capture and provide the Operator with a comprehensive set of detailed customer experience metrics, a complete picture of service usage patterns can be obtained from…

The Click2Report solution allows Vodafone Portugal to improve project management efficiency (with internal project teams and Field roll-out partners) and also to improve customer relationship. Lisbon, Portugal – September 26th, 2018 – STREAMBOW, a leading provider in quality of experience and service solutions for home and access networks, announced today that Vodafone Portugal has selected Streambow’s Click2Report app for digitalization of LME/SME site acceptance main processes and to improve customer…

Xperience Cell Site Solution allows NOS to improve the automation and digitalisation processes related to GSM, UMTS and LTE mobile network deployment and maintenance. Lisbon, Portugal – February 4th, 2019 – STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that NOS SGPS introduces STREAMBOW´s customer centric Mobile Network Analysis Suite. “We are constantly improving our mobile network by introducing…

Xperience cell site validation solution allows Altice Portugal to improve operational efficiency and processes with GSM, UMTS and LTE network roll-out partners. Lisbon, Portugal – January 8th, 2019 – STREAMBOW, a leading provider of quality of experience and service solutions for home and access networks, today announced that Altice Portugal has selected XCellSite from Streambow to perform site validation and acceptance tests of their LTE, UMTS and GSM networks. “We…

Telefonica Germany has implemented XCellSite from Streambow to perform site validation and acceptance tests of the Germany-wide consolidation of the UMTS and GSM networks of O2 and former E-Plus and on its LTE network expansion. Xperience cell site validation solution allows Telefonica to improve operational efficiency and processes with GSM, UMTS and LTE network roll-out partners. Munich, April 2018. Telefonica Germany has implemented XCellSite from Streambow to perform site validation…

Lisbon – November 28th, 2016 STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that Vodafone Portugal has selected its Xperience Home Gateway solution to diagnose and monitor the possible multiple internet connections for Business Customers. Xperience Home Gateway solution performs end-to-end diagnostic and monitoring of the Quality of Service (QoS) for the multi internet connections the Customer has, either if it…

Lisbon – October 29th, 2015 STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that Vodafone Portugal has selected its Xperience solution to help their sales field force teams to know exactly on-site which Vodafone services can they propose to their Enterprise Customers. Xperience solution supports sales field force teams by pre-testing and identifying network technologies available in the meeting location, contributing for…

Optimus selects Xperience to Monitor and Diagnose their Mobile Broadband Internet from End User Perspective Xperience enables Optimus to monitor Broadband Customer Experience using commercial Smartphones as test scouts. Detected problems are then analysed by technicians using Xperience and commercial mobile dongles to run deep mobile diagnosis for troubleshooting. When customers complain, Xperience helps to diagnose the problem cause. Lisbon – July 26th, 2013 – STREAMBOW, a leading provider of…

Xperience enables Vodafone to see the mobile internet service quality from customer’s perspective. Lisbon, Portugal – June 2011 – STREAMBOW, a leading provider of quality of experience and service solutions for mobile, home and access networks, today announced that Vodafone (LSE: VOD.L) has selected its Xperience solution to diagnose and monitor the customer experience of end user’s mobile internet services. By implementing Xperience Care Center, Vodafone reduces significantly the diagnosis…

Xperience enables the Internet Service Provider to see the service quality at customer’s home without trucks rolling. Lisbon, Portugal – May 25, 2011 – STREAMBOW, a leading provider of quality of experience and service solutions for home and access networks, today announced that ZON Multimedia (PSI-20: ZON.LS) has selected its Xperience solution to remotely diagnose and troubleshoot end user internet service issues.  Xperience reduces support time spent per incident resulting…

Xperience enables the Internet Service Provider to see the service quality at customer’s home without trucks rolling. Lisbon, Portugal – March 1st, 2011 – STREAMBOW, a leading provider of quality of experience and service solutions for home and access network, today announced that Portugal Telecom (NYSE: PT) has selected its Xperience solution to monitor the customer experience of end user internet services. Taking quality of experience measurements to a new…